Operations
3SI Security Systems
3SI Security Systems is the world leader in asset protection systems designed to recover stolen cash, apprehend criminals, and deter crime. Hidden where cash is stored, 3SI products protect over 40,000 locations worldwide.
Cue
Cue is your virtual overlay, making call centers more productive, empowering agents with confidence, and leaving members more satisfied. By bridging the gap between agents and the information they need to be of service, Cue helps to simplify the call center process and implement systems that improve your agent and member experience.
DBSI
DBSI is a design-build firm that’s out of this world. Think of them like rocket scientists — but instead of rockets, they launch exceptional credit union environments by fusing design-build, technology and delivery together.
Envisant
Envisant’s comprehensive service creates a seamless solution to payment processing. Their prepaid cards are an easy, turnkey solution to offer members: Minimal or no upfront investment, convenient online ordering and mobile loading, a low per card cost and free marketing tools. Envisant is a subsidiary of the Illinois Credit Union System.
Equips
Great American has a proven solution for reducing and controlling your existing maintenance service contracts. They will manage your credit union’s equipment service and support costs without compromising equipment performance and uptime. https://equips.com
Interface.ai
Intelligent Self-Service – provided by CUNA Strategic Services alliance provider interface.ai – enables credit unions to not only create efficiencies through automation but also have highly personalized member communications, industry-best security and new sources of revenue. interface.ai has enabled millions of dollars in savings for its credit union customers and is one of the fastest-growing credit union providers, growing at over 1500% just in the last year.
InterLutions
InterLutions is a wholly-owned Credit Union Service Organization (CUSO) founded in 2015 to provide innovative solutions to the credit union industry and movement.
Its flagship product, I-Care, provides enhanced medical insurance benefits to credit union employees at lower costs. By pooling employees from many credit unions, the volume helps reduce claims risk and volatility of premiums, lowering costs for employees and credit unions. Lower costs and multiple plan options give credit union employees the benefits they deserve.
NewtekOne
Newtek is a premier provider of business services and financial products to small and medium-sized businesses. The company helps credit unions offer a wide variety of business services to members, with no up-front investment in additional staff or infrastructure.
Prisma Campaigns
Prisma Campaigns helps credit unions develop deep and empathic relationships with their members through personalized marketing campaigns. A CUNA Strategic Services provider, Prisma Campaigns empowers credit unions to create more powerful, automated marketing offerings for their members by integrating a credit union’s marketing channels, automating conversion workflows and leveraging existing data
Venminder
Venminder is an innovative, customer-motivated company that is mission-driven to help solve the many challenges organizations face when managing risks from outsourcing to third parties. Venminder provides a dedicated platform to empower effective end-to-end lifecycle management and mitigation of third-party risks. Venminder creates long-term collaborative partnerships with their customers, providing implementation assistance, product and best practices training, ongoing support, access to expertise and more.
Vericast
Vericast is reimagining marketing solutions one business-to-human connection at a time. By influencing how over 120 million households eat, shop, buy, save and borrow, Vericast fuels commerce, drives economic growth and directly accelerates revenue potential for thousands of brands and businesses. While its award-winning portfolio of products, technology and solutions — including Illumis™, Household Connect ™, Valassis Consumer Graph™ and Harland Clarke Checks — are a piece of the Vericast story, its people are the true differentiators; trailblazers in data intelligence, marketing services, transaction solutions, campaign management and media delivery.
Agility Recovery
Provides business recovery and continuity services. Agility’s mobile recovery solutions meet the power, space, technology and connectivity needs of credit unions. Agility offers a simple business continuity solution: Within hours of a business interruption, Agility will deliver whatever a credit union needs to get back up and running and connected to their members. Agility’s ReadySuite recovery packages offer varying levels of size and technology as an affordable monthly subscription.
CUVM
Currently serving over 200 credit unions in 36 states, CUVM offers a cost-effective and dependable way to manage vendor regulatory due diligence. It offers a holistic approach to managing contracts that takes the burden off credit unions’ already full plate. The streamlined vendor management process saves time, resources, and may even lower operational expenses for your credit union.
Eltropy
Eltropy is a Text Messaging-based platform that enables credit unions to communicate with members over Text in a secure and TCPA-compliant way. It includes Two-Way Text Messaging, Text Messaging Alerts, Landline Texting, and Group Texting.
Text Messaging technology from Eltropy enhances member experience, boosts member engagement and drives asset growth for CUs.
Eltropy provides a “single solution” to meet all the text messaging needs of a credit union – Lending, Collections, Branch, Sales, Marketing, Service, and Risk Management.
The Eltropy technology provides credit unions with three key values:
- Compliance and security: text messaging compliant with FCC/TCPA regulations and secure information sharing
- IT integrations: out-of-the-box integrations with core systems (like Symitar, Corelation), CRMs (like Salesforce) and other IT systems
- Intelligence and Analytics: built in ROI, member engagement reports and insights to drive business decisions
Equifax
Equifax is a global data, analytics, and technology company and plays an essential role in the economy by helping credit unions make critical decisions with greater confidence.
The unique blend of differentiated data, analytics, and technology from Equifax creates the insights that power decisions to move people forward. Equifax helps credit unions provide a seamless and positive experience during life’s pivotal moments — like applying for a job or mortgage, financing an education, or buying a car.
Their purpose is to help people live their financial best. Equifax strives to create economically healthy individuals and communities everywhere they do business. In a single year, their unique data and analytics changes millions of lives across the world.
Illuma
CUNA Strategic Services provider Illuma, a Credit Union Service Organization (CUSO), specializes in voice authentication software for call centers. Illuma Shield, their core product, is an easy-to-deploy solution that uses advanced voice recognition technology to replace traditional knowledge-based authentication practices. The net result is enhanced security against fraudsters, elevated member experience and improved operational efficiency for credit unions and their call centers.
JMFA
A leader in the development of income enhancement and expense reduction programs, JMFA has strategies credit unions rely on to improve their performance in today’s challenging environment.
Kinective
Kinective helps credit unions optimize the foundational technology behind transformation by integrating cash recyclers, self-service kiosks, tablet-banking interfaces and other peripherals into credit union cores. These integrations and powerful data analytics capabilities allow credit unions to simplify the complex banking ecosystems of disparate technologies, and leverage hardware to its full potential and support modern banking experiences.
PoPi/o
Mobile video banking and video-enabled branches are the future of human interactions across financial services. Moving video beyond the centralization of tellers to include loan officers, mortgage advisers, investment services, and more is critical as the demand for greater access and improved relationships continue to grow. POPi/o fulfills this vision by providing multi-channel video solutions that enable communication, collaboration, and centralization.
QCash
QCash, a CUSO, is a fintech firm that is mission-driven to empower financial institutions in their quest to improve the financial well-being of their communities by providing loans to their members in under 60 seconds without the use of a credit score. The QCash platform is the best tool for advancing financial inclusion and access for credit union members.
Verafin
Verafin is the North American leader in BSA/AML compliance and fraud-detection software. Its behavior-based software helps credit unions protect against fraud and comply with the Bank Secrecy Act, the USA PATRIOT Act, and FACTA Red Flag regulations. Verafin’s software supports a consolidated approach to fraud and AML (FRAML) through a single, easy-to-use solution. That’s why 750 financial institutions, operating on more than 60 core processing systems, choose Verafin’s solution to stay a step ahead of financial criminals, regulations, and examiners.
Zogo
Zogo, a CUNA Strategic Services provider, helps a credit union’s members and community learn sound financial practices with a gamified app that has more than 300 educational modules. Their mission is to make personal finance fun, simple and social to help reach the younger generation. Users of the platform report stronger loyalty to their credit union, interest in opening an account (if non-members) and increased financial literacy.
